Monday, January 17

Through rain and sleet (but not big snow piles)

Logan (UT) Herald Journal

17 comments:

Anonymous said...

From Webster's definition of "lazy and spoiled" - see NALC Letter Carrier. "But the snow was so high and I might have fallen and then I couldn't get no overtime and I might not have been able to go bowling or get a good seat at the bar for lunch..." Ah, the dedication, the concern for the image and the customer.

Signed, Former Proud Leather Satchel Carrying Letter Carrier

Anonymous said...

Formerly a carrier or formerly proud?

Presently a prick, that's for sure.

Anonymous said...

Supervisor says "junk mail".. Get a grip. I assure you if you were in my office, I would be holding private talks with you regarding your comments of "junk mail"

Postmaster who cares.

Anonymous said...

Junk mail--that's what the customers call it. I thought the customer was always right.

Anonymous said...

I noticed that, also. "People even want their junk mail," complains the local postmaster. The only junk at the USPS are the individuals with attitudes that don't reflect a responsiveness to customers needs - something we in the private sector must do every day to stay competitive.

Anonymous said...

A couple of the previous posters (and the bonehead in the story) mentioned the REAL reason these people aren't getting their mail. With the snow accumulation, the boxes have to be DISMOUNTED to deliver, and that takes a lot of extra time.
Once again, the almighty budget takes precedence over Service.

If you check the M-41 and M-39, you'll see that when boxes are temprarily blocked, the carrier SHOULD dismount that stop.Of course it is management's other policies (unattended vehicle policy) that makes this a more cumbersome process than it needs to be.

So don't go blaming the carriers. They are under strict guidance to follow all the brain-dead rules that MANAGEMENT places in their way to inhibit their efficiency.If the carriers try to give that Service anyway, they place themselves in jeopardy of being disciplined.

And the hell with preaching carrier safety...every craft employee knows that management's real attitude towards safety is a far cry from the lip service they give the public. "Be safe, but don't take any more time to do it" is their mantra.Once again, their budgets (and their bonuses) are the determining factors here.

Anonymous said...

I was referring the "customers even want their junk mail" comment in this story. It is indicative of the lousy attitude of many at the USPS, management and craft alike. You don't hear that kind of stupid comment from those in the private sector, period. People with that much of a disconnect are rooted out immediately... and wind up at the post office.

Anonymous said...

Plain and simple. People are lazy. They would rather sit on their fat asses and watch for the mailman then walk out to their box, driveway, or sidewalk and shovel. What about the old people that claim they are too old to shovel? If you are too old to shovel hire someone. If you are too old and too poor to shovel, then consider euthanasia. Because once you reach that point in your life you are nothing more then a leech on society as a whole. Your 'Feel sorry for me I am old' stories don't hold a grain of salt with me.

Anonymous said...

Man that last guy should write greeting cards for Halmark. His deeply touching thoughts about our senior citizens almost brought a tear to my eye.

Anonymous said...

Each and every poster needs to go back and reread the article. The writer mentions "rural drivers". To me this suggests that the customers were served by a rural route and not a city delivery carrier. To the uneducated, postal and nonpostal alike, there are differences between the two crafts. Might I suggest that the postal service also employees contract box delivery route carriers. All three deliver the mail, but all have different work rules.

Was postal mangement pro active in informing all customers that they need to keep approaches to mail receptacles free from obstructions? Do this at the start of the snow season.

I worked for the postal service for 32 years and will state that informing customers in advance can help with this situation. It won't result in 100% compliance, but will let the customers know what to expect. You shovel and we'll deliver, you don't and we won't. No surprises.

I have to disagree with the idea of not sending the mail out everyday and making the customer come in and pick it up. Some customers wil never shovel and you end up providing special service to the customer. They show up looking for their mail and some one has to go through those trays looking for the mail.

Send it out everyday, so that when the customer comes in you can tell them the mail is with the carrier on the route. Easiest solution, clear your box or shovel your walk and you will receive the service that you are entitled to. Offer the alternative if they can't do this, there are post office boxes available if you want to come into the office every time you want your mail.

Anonymous said...

It's the older people who clear their driveways and mailboxes. The younger people are the ones too lazy to clear their sidewalks, driveways and mailboxes.

Anonymous said...

I have to agree with 6:45. All a customer has to do to receive this free daily service, is keep the approach to their mailbox clear. Keep it simple. Keep it uniform. SHOVEL YOUR DAMN SNOW!!

Anonymous said...

12:45 Toejammer1,

Thank You for "Explaining to People" what conditions are that we work under.

YOU know that UPS won't hire a X-Postal Employee's, because: There Too Safety oriented".

Really makes ANY product or parcel controlled by UPS really secure from what "shortcuts" they take to get their jobs done.

I had a fellow friend who was a Licensed Federal Gun Dealer who received Numerous parts, and OR whole guns for that matter.
And they were Just left on his porch, or tossed in the bushes like a piece of garbage.

Now Some of these Were Assault Rifles that Were being Built!

This is Exactly why USPS has rules they operate under, to Protect me as a customer for my privacy and Rights as a individual.(Called sanctity of the mails)

Anonymous said...

My motto "NO WALK, NO MAIL!"

Anonymous said...

The rural routes often have tons of snow by roadside boxes. Shoveling those boxes is futility. Many rural households have temporary mailboxes on 2by4 that get jammed into the snow for a week or so. Another way is to actually build the monster box and its monster canteliever arm that is published every year in the postal bulletin. Done correctly, snow will not stop any carrier. Yet a different way to do it is with threaded pipe and slip joints so the box can be folded in the summer and extended over the snowbank in the winter. It all boils down to dig a hole toss in a steel pole pour the dry concrete powder in the hole and then fill it in If done right the pole will last 20 years and the box will last until some punk comes roaring down the street with a baseball bat

Anonymous said...

8:37 PM is right on. Customers with curbside boxes have many options when faced with snow. In all honesty the managers in Utah need to do some self examination on this. Every spring the post office has a mail box improvement week. Notice 209 is available and referenced in the Postal Bulletin every year in conjunction with the mail box improvement week. A great deal of useful information with the notice 209. Not just for one week a year, but all year long.

Also take a look at notice 38, keeping approach to mail boxes clear of snow.

Anonymous said...

A simple little message given with the mail the day after the storm-----"No Trail, NO mail" Pass em by the next day and they will get the shoveling done. ciao